At Hotel PNS Nakshatra, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or stay with us.
1. Information We Collect
When you interact with us, we may collect the following types of information:
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Personal Information: Name, email address, phone number, and billing details provided during reservations or inquiries.
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Booking Information: Dates of stay, room preferences, and special requests.
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Payment Details: Processed securely through trusted payment gateways (we do not store credit/debit card details).
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Website Usage Data: Information such as IP address, browser type, device details, and pages visited, collected via cookies and analytics tools.
2. How We Use Your Information
We use the collected information to:
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Process and confirm your reservations.
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Provide customer support and respond to inquiries.
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Improve our services, website functionality, and guest experience.
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Send updates, offers, and promotional content (only if you have opted in).
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Comply with legal, regulatory, or security requirements.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share your details with:
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Service Providers: Trusted third parties who assist with payment processing, website hosting, or analytics.
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Legal Authorities: If required by law, regulation, or court order.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies in your browser settings, though some features of our site may not function properly without them.
5. Data Security
6. Your Rights
You have the right to:
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Access, update, or correct your personal data.
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Request deletion of your personal information (subject to legal obligations).
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Opt-out of receiving promotional communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites.
8. Updates to This Policy
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Hotel PNS Nakshatra
📍 Address: No. 171, Arcot Main Road, Rangapuram, Vellore – 632009, Tamil Nadu, India.
📧 fo@hotelpnsnakshatra.com
📞 +91 75984 98603